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Any solution or service is only as good as the support that backs it. iPLATINUM recognises this and the support services that compliment our offerings are a true reflection of this approach.

Our support services are designed to ensure our customers get the most out of our services and solutions and they include the following:

Support is delivered by qualified personnel with extensive business experience. This is backed by industry professionals who have all-embracing expertise in key areas.

iPLATINUM provides a total solution including product, services and support. Support is the underlying component that ensures the ongoing success and viability of any implementation. Our support methodology is focused on customer centricity and the provision of information in a proactive and timely manner.

The iPLATINUM support services are customisable to suit an individual organisation’s needs. The options cover areas such as product support, general IT support/consulting, operating environment support  and support services to assist with strategic planning and future directions.