It can be a complex and indeed time-consuming task for local government to stay on top of current trends in information technology and their impact on service delivery. For this reason many councils endorse the importance of iPLATINUM’s corporate system reviews.
The best starting point for the development of an IT strategy to support your business objectives is to consider the strengths and weaknesses of current systems. iPLATINUM system audits help ensure these are identified and reported as part of an informed decision-making process.
A system review involves working with the key stakeholders of your current information systems to determine how the corporate systems are being used and where opportunities for improvement may exist. The review focuses on the gaps between requirements and functionality, as well as determining future requirements. It looks at opportunities for improvement which may form the basis of a remediation plan.